Customer Relations Representative - State Farm Agent Team Member
Full Time • New Hyde Park - NY
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Customer Relations Representative – Insurance Sales & Service
Make a Difference. Build Relationships. Grow Your Career.
Are you motivated by helping others while also driven by results? As a Customer Relations Representative in our expanding insurance agency, you’ll become a go-to resource clients rely on for guidance, support, and protection. This role blends relationship-based service with sales opportunities—offering a fulfilling, well-rounded career path in a high-demand industry.
Whether you’re answering coverage questions, assisting with policy updates, or introducing solutions that enhance protection, you’ll strengthen customer confidence and contribute to our agency’s success. If you’re dependable, positive, and ready to make an impact—we want to hear from you.
Key Responsibilities
- Deliver outstanding service through phone, email, and in-person interactions
- Assist clients with billing inquiries, coverage updates, and claims follow-up
- Identify and recommend insurance products that align with customer needs
- Build rapport that encourages trust and long-term loyalty
- Support client retention through proactive renewals and policy reviews
- Partner with team members to ensure a seamless customer experience
What We’re Looking For
- Excellent communication, organization, and problem-solving abilities
- Customer service or sales experience preferred (but not required)
- Comfort engaging in consultative, sales-focused conversations
- A calm, friendly, and solutions-oriented approach under pressure
- Willingness to obtain required insurance licenses—training and guidance provided
What We Offer
- Competitive base pay with commission and performance bonuses
- Comprehensive training and supportive mentorship
- Clear opportunities for growth and career advancement
- A collaborative culture focused on success and development
If you’re ready to build a career where service and sales work hand-in-hand, apply today and start growing with us!
Compensation: $50,000.00 - $70,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our office is located in New Hyde Park, NY.
- I am a second generation State Farm agent.
- We currently have 8 team members at our agency.
- We have 140 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Golden Triangle
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none